Staying Safe with Online Services
With EEStone, it's very easy to work online or get your work done. We work hard to identify the malicious threats that are harmful for you but things still happen. Being the part of EEStone community we suggest you few tips to be safe when you are buying or selling online.
- Check your client or Entrepreneur's profile and history before making contract with them.
- Always use secure EEStone payment system to make transactions.
- Always use EEStone messages to communicate with other party.
- Always use EEStone workstream to discuss project when the contract is made with other party.
- Write well defined terms of contract.
- Do not start to work before the contract - if you are an Entrepreneur.
- Do not release payment before you have checked the work completely - if you are a Client.
- Always report the Entrepreneur or Client, if you see them involved in any scam or illegal activities.
- Do not hesitate to contact us, if you need any help. Our customer service team is 24/7 available for you.
Staying Safe with Local Services
When you interact with people locally, theres not seem to be any issue while getting service from people in your local area but security is still our #1 concern for our users. So we suggest some tips that you should have a look to be safe physically and mentally.
- Check your client or Entrepreneur's profile and history before making contract with them.
- Always use secure EEStone payment system to make transactions.
- Always use EEStone messages to communicate with other party.
- Only discuss the contract and project after contract in workstream section of contract.
- Define your work completely and write the terms of the work.
- It's better to not leave any stranger alone at your place.
- Check the work completely and let your Entrepreneur know about the issue, if there is any to let them finish before they leave your place.
- Always report the Entrepreneur or Client, if you find any issue with them.
- Do not hesitate to contact us, if you need any help. Our customer service team is 24/7 available for you.
Account safety and security
Your account safety and security is very important. It can have your personal information and your financial information. You should make your account secure by making your password very secure, a secure password includes 8 digit password, atleast one capital letter, atleast one number and special character.
Be aware of any kind of Malware or Phishing attack
If someone send you some kind of file that seems malicious or comes from untrusted source, do not open it. Do not provide any personal or your account information when someone ask you directly or through some link. in this situation always confirm the link of the EEStone website and "https" status in the link.
If you find yourself in any of the above situation or any other attack, report to the EEStone security team.